Ron Morris never was anything but professional. Meet me outside in the cold. Friendly from the start,not phoney. Ask what I was looking for didn't try to show me something else got the keys and off we went. He kept in touch no high pressure, worked with me on the price,then helped show me all the workings of the truck after the sale. I have recommended Ron and the dealership a lot. Thanks again!!
My car had to be towed into the dealership due to a damaged tire. I am the only driver in my home and I care for 2 handicapped family members. I called the Buick Dealership and Jeffery Wright in service helped to quickly and easily set up all the arrangements so my tire and my normal maintenance could be done at one time and my vehicle could be back on the road that very day. When I picked up my vehicle I also browsed for a new vehicle. Tom Kohl is very helpful, kind, and informative. Both of these gentlemen went out of their way to make sure all my questions were answered. You have earned my loyalty again!
I had a tire pick up a nail--I got an appointment right away. You had the replacement in stock and price matched lowest competitor. Service rep carefully explained the warranties still in effect, including expiration dates. New car sales man sponsored an nice chat--no pressure, just relationship building. Changed oil and wipers while in. Felt like the most important customer visiting the dealership that day.
My car was repaired quickly and to my satisfaction. The price and service were excellent. The loaner car was wonderful. I might need to consider some of the options it had when I buy my next Cadillac.
Never had a problem with service. Would not recommend the sales team.
Experience was quite pleasing, very informative, and well organized. Considering the amount of "new information" relevant to a new car it's somewhat amazing that it can be covered as well as it was in the time spent. Just enough new information to make it home is somewhat mind-boggling. There will likely be copious questions on the "homework assignment. Well. done!!
I got everything I needed serviced for a reasonable price. I got a great set of tires at a good price. The service was performed in a very reasonable amount of time. I felt I was treated lie a truly valued customer. Bill DeLord's is my new home for service of all my vehicles.
Brian was very nice. I can honestly say they really came through for me. I got a great deal on a great car.
We are always treated well when we stop in for service on our GMC
Very easy car buying experience. All processes were easy. The car buying was fun and quick. Thank you Braden. Enjoy your summer. Robbin