The sales associates were honest and forthright. Tim was courteous, professional, and did not pressure me. I was allowed to take the car for a test drive, and I mean a real test drive, not a drive and around the block and that is all you get like at other dealers I visited. The finance manager was straight forward and very willing to work with me and for me. I really enjoyed buying my car at Bill DeLord's.
I've dealt with Delord Cadillac for about six years now. The best experience I've ever had from sales to service. Ron Morris (sales/ lease) is stellar, not ever pushy and gives you no B.S.!
I appreciate the way I'm treated by everyone (sales, service, finance) at Bill DeLord's. Since moving to Ohio (over 24 years ago) I've some really bad experiences with other car dealerships. I just purchased my third new car from Tom Kohl's at Bill DeLord's. I'm sure there are probably other good dealerships closer to where I now live but I just don't have the time or the patience to find out.
Love their quick lube service!
I love my GMC Acadia! Bill DeLord had exactly the car for me and my family. I went for my first oil change after I bought the car and I was so impressed with the service department and how friendly and accommodating the staff is. I was treated great and witnessed an older couple who was struggling with the technology of their new car get top notch service and user friendly knowledge to facilitate their needs. Bill DeLord has an amazing dealership. I will always recommend this dealer to anyone looking for a great car and service that will treat you like family.
Redi knows his stuff. He had the answers to the questions I asked. He gave me information about stuff I needed to know that I wasn't thinking of at the moment. I would recommend Redi to anyone wanting or needing to purchase a new vehicle. Thanks for your time. Jeff