Customer Testimonials

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Google Oct 17, 2017
 
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Google Oct 16, 2017
 
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DealerRater Oct 11, 2017
 

Very good experience. Have no complaints Mr Morris was very knowledgeable and helpful through the whole experience. Would recommend him to anyone looking for a new or used car

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DealerRater Oct 11, 2017
 

So, on Sept 30th I had went to Bob Pulte and the service that i got from the lady was TERRIBLE so i went to Bill Delord. I stopped in to look at NEW SUV and the saleman Ron Morris was great,friendly and Knew what he was doing! Wasn't pushy at all. They worked with me to get what i wanted. The finance Steve Butsch also worked the numbers. I HIGHLY recommended BILL DELORD. They are AWESOME!!!

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Google Oct 9, 2017
 
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Google Sep 27, 2017
 

Excellent sales and service here. We stop in here often with the "help" when we are at one of our many horse farms in the country. Thanks Bill and crew!

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DealerRater Sep 1, 2017
 

WE STOPPED IN TO LOOK AT A SUV, AND THERE WAS MANY TO CHOOSE FROM. WE HAD A SALESMAN GREET US UPON ARRIVAL (REDI SHEHU) HE WAS VERY NICE AND NOT PUSHY. HE MADE THE EXPERIENCE A GREAT ONE. WE ENDED UP COMING BACK A FEW DAYS LATER, PURCHASED A NEW CAR. I WOULD RECOMMEND BILL DELORD TO ANYONE. REDI SHEHU WAS AWESOME !!

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DealerRater Aug 31, 2017
 

Today, August 30th, 2017, I purchased my 4th vehicle, a brand new GMC Terrain from Bill DeLord Buick, GMC and Cadillac in Lebanon, Ohio. I know 1st hand how hard they work to get me the best deal. At Bill DeLord, customer service starts long before you arrive at the dealership. They are always thinking of ways to do more for each customer like, free car washes, (Yes he has a car wash on site). And free tires for life program. It's these things that show how hard they try to give back to the customer by saying Thank You. The whole staff is great. If you are considering now or in the near future a vehicle please go see my friends at Bill DeLord. Ask for Ron Morris. He was my sales men for my last two cars and he literally gets as excited as I do about my car purchase. He is happy, you're happy. Thanks Ron for another wonderful experience. I'll see you in a few years when I'm ready for my 5th car purchase from you all. Marlene S.

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DealerRater Aug 28, 2017
 

I met Ron when I stopped in to inquire about a used truck they had on their lot. It is obvious that customer service is a priority by they way I was greeted and treated while looking around and through the purchase process.

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DealerRater Aug 28, 2017
 

We have had our cars serviced for years by Bill DeLord Buick and they've been great. We had been in touch last year with Redi Shehu and he went above and beyond looking for the exact car we wanted. Because of this and a great price they offered on a Verano, we went back to Redi. We can't say enough about his professionalism and kindness as well as working with us on any specific requests. We will always go back to Bill DeLord! Thank you, Redi and we have a nice, new car!

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