I appreciate the way I'm treated by everyone (sales, service, finance) at Bill DeLord's. Since moving to Ohio (over 24 years ago) I've some really bad experiences with other car dealerships. I just purchased my third new car from Tom Kohl's at Bill DeLord's. I'm sure there are probably other good dealerships closer to where I now live but I just don't have the time or the patience to find out.
Love their quick lube service!
I love my GMC Acadia! Bill DeLord had exactly the car for me and my family. I went for my first oil change after I bought the car and I was so impressed with the service department and how friendly and accommodating the staff is. I was treated great and witnessed an older couple who was struggling with the technology of their new car get top notch service and user friendly knowledge to facilitate their needs. Bill DeLord has an amazing dealership. I will always recommend this dealer to anyone looking for a great car and service that will treat you like family.
Redi knows his stuff. He had the answers to the questions I asked. He gave me information about stuff I needed to know that I wasn't thinking of at the moment. I would recommend Redi to anyone wanting or needing to purchase a new vehicle. Thanks for your time. Jeff
Ron Morris was very helpful in determining the Terrain that fit our needs and wants. Then in the end, they had the exact Satin Steel Metallic, AWD, Terrain Denali we were looking for. No other dealer in the area had that vehicle. I am looking forward to taking advantage of the many services Tom Delord GMC offers. Love the fact they offer the car wash.
Ron was very helpful in determining the Terrain that fit our needs and wants. Then in the end, they had the exact Satin Steel Metallic, AWD, Terrain Denali we were looking for. No other dealer in the area had that vehicle. I am looking forward to taking advantage of the many services Tom Delord GMC offers. Love the fact they offer the car wash.
My salesman Redi Shehu came highly recommended for a reason. He took care of me like family. He was able to find a newer truck that fit me. Hauling a 30ft camper required me to upgrade to the 2500 series. I couldn't have been happier with my experience at Bill DeLord in Lebanon Ohio.
In one word; Excellent!! We made our 3rd Yukon purchase today from Bill Delord GMC. Fabulous support and service from Ron Morris our sales consultant with assistance from Jerry Perron, Sales Manager. Steve Butsch in the business office provided what I believe to be the fastest and most organized car buying transaction that I recall ever having. These gentlemen worked diligently and late to help us get this purchase done today (sorry for keeping you guys late). There are many dealers in our area that we could have purchased from but our previous excellent customer service from Bill Delord's dealership combined with the lack of such from other more local dealers only reaffirmed how great it is to do business with Bill Delord GMC! It is said that "imitation is the greatest form of flattery". I think that repeat sales are the greatest form of sales flattery for any business.Thanks to all of you for another terrific car buying experience and Happy New Year in 2018!Chris and Heather C.